Check check-in for Turkish Airlines flight. Turkish Airlines

The airline Turkish Airlines has been operating since 1933. The head office is located in Istanbul, the main hub is in the city of Ataturk, which is an international port. Additional hubs are Esenborg in Ankara and Sabiha Gokcen in Istanbul. The airline's branches are B&H Airlines, Anadolujet and SunExpress. Since 2008 Turkish Airlines has been a member of Star Alliance. For three years in a row, starting in 2012, Turkish Airlines was included in the TOP 10 of the world's best.

Information about the company's fleet

The airline owns more than 300 aircraft, not counting the fleet of its subsidiaries:

Airbus models - A319-100, A320-200, A321-200, A321neo, A330-200, A330-300 and A340-300 with a capacity from 126 to 289 seats;
Boeing - 737-700, 737-800, 737-900ER, 737 MAX 8, 737 MAX 9 and 777-300ER with a capacity of 149 to 337 passenger seats.

In addition, there are 10 Airbus freighters, models A310-300F and A330-200F.

Airline contacts

office in Moscow - st. Valovaya 35, Business Center;
phone 8 800 700 61 61;
Email [email protected];
Turkish Airlines official website in Russian turkishairlines.com;
IATA code - TK;
ICAO code - THY.

Baggage rules

The maximum baggage allowance on any Turkish Airlines flight is 32 kg. For domestic flights, free carriage is:

Business - 30 kg.
Economy - 20 kg.
Promotional flights - 15 kg.

There are exceptions - for the XHQ class a maximum of 40 kg, for infants 10 kg. The airline operates a baggage weight concept, which means that the number of seats within the normal range within the country is not limited.

There are rules for free baggage allowance that combine weight, number of pieces and dimensions. There is no Russian direction for this concept. It is worth considering that the standards for some classes and areas change periodically.

Excess baggage is charged at 8 Turkish lira per 1 kg on domestic flights. For international flights, the surcharge takes into account the destination and type of flight - direct or transit.

Free baggage allowance to Europe and Asia

Free baggage allowance to North America

General rules for free carriage

Full details can be found in the Do you have any questions? in the Baggage Information tab.

Main directions

There are more than 40 airports to destinations in Turkey, the most popular are:

Amasya and Antalya;
Canakkale and Bursa;
Balikesir in Edremit.

There are orders of magnitude more foreign flights - 220 points in 100 countries. These are the capitals of most countries, the most popular resorts and places of interest to tourists:

Aalborg and Aarhus in Denmark;
Abidjan in Africa;
Abu Dhabi in the UAE;
Havana, New York, Phuket, Shanghai.

In Russia, receiving airports are located:

in Voronezh, Sochi, Yekaterinburg and Ufa;
in Moscow, Samara and Krasnodar;
in Rostov-on-Don, Kazan and St. Petersburg.

From the national airport, most flights depart within 3 hours.

Service and additional services

The Turkish Airlines Corporate Club offers business clients an exclusive benefits program:

annual discounts;
carriage of additional baggage;
free tickets;
selection of a seat in the passenger compartment.

Members enjoy the benefits without any payment or obligation. Using filters on the official website, special routes can be divided into categories - swimming and rock climbing, cooking and shopping, mountains and romance, extreme sports and wildlife. The company helps you book a car, a hotel room, obtain an electronic visa and insurance.

Passengers have access to:

hundreds of films, television shows and games on board aircraft;
the Fly Good Feel Good program, which collects expert advice on how to make travel and flights as comfortable as possible;
Skylife online information publication.

Meals on board

check-in

Check-in is carried out in the standard way at the counter, there is check-in for the flight via the Internet, using a mobile device and, in Turkey, at self-service kiosks.

Turkish Airlines is among the top 10 best airlines in the world. The company transports at least 20 million people annually. Departures are carried out to 120 countries, and the geography of flights covers almost the entire globe. Checking in for a Turkish Airlines flight has features that we will discuss in detail in this article.

Advantages of Turkish Airlines

Turkish Airlines is based in Istanbul, the main hub is the Kemal Ataturk Airport. There are 50 flights from the airport to destinations, the flight time to which takes no more than three hours. Passengers flying through Istanbul can take advantage of the carrier's offer and reschedule their flight to the next day to give themselves a short vacation. In this case, Turkish Airlines will help you book a hotel room and provide a transfer.

The carrier's fleet is represented by Boeing and Airbus aircraft. By 2020, it is planned to replenish the fleet with an improved version of the Airbus 320neo.

Turkish Airlines operates regular and charter flights. The schedule includes many domestic routes and, of course, international ones. There are regular flights to Moscow (Vnukovo), St. Petersburg, Rostov-on-Don, Sochi, Ekaterinburg.

Turkish Airlines pays great attention to food on board. During the flight, you can choose a dish that is vegetarian, kosher, low-calorie, and so on - that is, for every taste.

All seats in the cabin are equipped with a footrest and a touch screen.

Detailed information about the work of the airline is described in the material: ““.

Check-in methods for a flight

You can check in for a Turkish Airlines flight:

at the check-in counter or self-service kiosk at the airport;
on the company's official website;
via mobile application.

All information on the carrier’s website is conveniently structured, so the procedure does not cause difficulties. Online registration is available in Russian, you just need to select the appropriate menu. Despite the obvious advantages of registering on the site, you should remember that this service is not available at all airports. This information must be clarified at the help desk.

You can register online not only on the official website of Turkish Airlines, but also in the mobile application, which allows you to do this procedure anywhere without being tied to a computer, and at the airport at the service or self-service counter.

Online

Electronic check-in for Turkish Airlines has the following advantages:

no queues;
saving time;
independent choice of location.

Registration becomes available one day before the flight, which makes it possible to complete the procedure at home.

Thus, the passenger can check in in a relaxed atmosphere, choosing a suitable seat in the aircraft cabin, and then go to the airport without haste.

Let's look at how to register for Turkish Airlines step by step:

Go to the website page for online registration and go to “Personal Account”.
Enter your ticket number (E-Ticket Number) and your first and last name (Fist name and Last name, respectively).
Click the Continue button.
On the flight selection page, indicate your citizenship in the Nationality column. Flights available for check-in are usually highlighted and marked Available to Check-in.
An inscription will appear at the bottom of the form, highlighted in green. To continue online check-in for Turkish Airlines, check the box and confirm your action by clicking Continue.
If all information is filled out correctly, the site will redirect you to a page to select a location.
The last option is to print your boarding pass. Once you click the Print button, you will no longer be able to change the location.

At this point, registration on the official website of Turkish Airlines is completed. Printed sheets must be presented at the airport check-in counter.

It is quite difficult to fail online check-in because the airline maintains feedback with its customers. Failure is possible in two cases:

contact or personal information is incorrect;
the airport is not yet included in the carrier's electronic database or is not serviced on the Turkish Airlines website.

The first situation can be corrected by contacting the customer service center. In the second, you will have to register at the airport in the usual manner.

Take a sociological survey!

Via mobile application

This registration form is convenient for those who can use the mobile application. In general, the procedure via a smartphone is similar to that which must be completed on the website. So, electronic check-in for a Turkish Airlines flight through the application is the following procedure:

Open the start page and select Check-in.
Indicate your first and last name and ticket number.
Choose a location.
Receive your boarding pass with QR code on the application page.
Present the code at the service counter as a boarding pass.

When using the application, there is no need to print out the ticket; you just need to show it on your smartphone.

This method of online registration for Turkish Airlines is easier than through the official website of the carrier.

In an Aeroport

You can also register at special counters in the terminal.

Check-in at the airport begins 45 minutes before departure for domestic flights and 60 minutes for international flights.

To undergo the procedure, you must:

Approach the check-in counter, where passengers are greeted by a ground service employee.
Show your ticket, ID, doctor's recommendations (if available). If the ticket was purchased at a discount, you must show a document confirming your right to the discount.
After checking your baggage, receive your boarding pass and head to the boarding gate.

If you have checked in for a Turkish Airlines flight online, you should go to the self-service counter at the airport.

Passengers traveling in business class have additional privileges. They can skip the line and register at one of the special counters.

What is a boarding pass?

A boarding pass is a document issued by an airport employee after successful check-in for a flight. If the passenger registered via the Internet, the document is printed on a printer. The pass is marked by security and customs control, and it is also checked when boarding the plane.

The document contains the passenger's personal data, flight number, route, take-off and landing times, boarding gate number, row number and seat in the cabin. The boarding pass consists of two parts: the first is torn off by the airport employee, the second remains with the passenger. In some cases, you can use an electronic boarding system using a barcode.

It is important to know how to print a Turkish Airlines boarding pass. This must be done immediately after registering on the site by clicking Print. If you don’t have a printer, the coupon can be downloaded to a flash device and printed somewhere else. It is better to do this in advance so as not to waste time at the airport. If the ticket was received via a mobile device, you can board using a special terminal that reads the barcode. To do this, you need to bring your smartphone with an open coupon to the screen.

How to book a seat

The question remains how to buy a Turkish Airlines ticket. Despite the fact that various travel agencies and intermediary websites offer to purchase travel documents, it is recommended to book tickets on the carrier’s official website or at sales offices.

You can reserve a place on the start page of the site. All you need to do is change the language, and then you need to enter the data into the active windows. So, booking seats on a Turkish Airlines plane proceeds according to the following scheme:

Enter points, dates and times of departure and arrival.
If there are several options, the appropriate one is selected.
Enter personal data.

You must purchase your ticket 12-24 hours before departure or at the specified time for a specific flight.

You can also select a specific location during online registration. At one stage, the system will redirect to a page where a detailed diagram of the arrangement of seats in the cabin is presented. By right-clicking on the seat you like, the passenger will see his last name appear opposite the seat icon. You can change the location only before clicking Print.

Baggage rules

The weight included in the Turkish Airlines ticket price is determined by the class of service and destination. For example, if there are flights to Europe and Asia, restrictions are imposed on the weight of luggage, and the number of bags does not matter. The cost of each extra kilogram is also not fixed; it depends on the route.

For a child under two years of age, the baggage allowance is 10 kg. It is also additionally allowed to take the baby stroller in disassembled form.

Carry-on baggage allowance is the same on all flights and depends only on the class of service. Thus, business class passengers can take two bags weighing 8 kg each into the cabin; for economy class passengers can carry one bag weighing 8 kg. Additional hand luggage space must be reserved when purchasing a ticket.

Baggage and hand luggage of Turkish Airlines are mandatory checked by airport employees for the presence of prohibited items.

Bottom line

Travelers who plan to use the services of Turkish Airlines in 2019 can check-in for their flight at the airport, on the website or through the mobile application. To register on the carrier’s official website, you should go to Turkish Airlines’ “Personal Account” and follow a few simple steps. The system itself will redirect to the required pages.

Before boarding, you must print your boarding pass. When registering through the application, the coupon can be presented on your smartphone. Passengers who have completed online check-in go to the self-service counter at the airport.

Turkish Airlines. Check in: Video

In this article I want to clearly look at registration for Turkish Airlines aircraft. I recommend that you go through this process via the Internet, without any queues and in a relaxed atmosphere. This will not only save time at the airport, but also be one of the first to choose your favorite seats on the plane, which is very important, especially on long flights.

It is worth noting that, unfortunately, online check-in for a flight is not available at all airports. So, for example, when flying out of Sarajevo, I was not able to take advantage of this opportunity. In other cases, she helped me a lot: you don’t have to rush and don’t stand in line. This option can also be considered irreplaceable if you do not have checked luggage, but only hand luggage. Then, upon arrival at the airport, you need to immediately go to the check-in and security counter.

Okay, let’s leave the theory aside for later, let’s look at everything using a specific example.

1. Online check-in for regular Turkish Airlines flights begins 24 hours before departure. This is very convenient; you register at home, even if you then have to go to the airport by train or bus across the country. Slowly, in a calm environment, and not rushing around the nearest cafes in search of WiFi.

Attention! If the flight consists of several flights, check-in will become available 24 hours before the departure of the last one!

To begin the registration procedure, go to the TK website, where you will be asked to indicate the electronic ticket number ( E-Ticket Number) or PNR code ( Booking Reference), as well as name ( First Name) and last name ( Last Name) passenger, then click Next >> ( Continue).

In this case, pay attention to the “ To start online check-in only for mentioned passenger please click.“. This is a function for those who have several people on their ticket and want to complete the check-in procedure only for the passenger whose first and last name you just entered. By default, the checkbox is not checked, and in most cases we do not need it.

Please keep your booking reference and e-ticket number confidential for your own security – Please keep your e-ticket number confidential. for your own safety.

2. If you entered all the data in the first step correctly, you will be directed to the next page. It is used to select a flight for check-in, indicate the bonus account number of Turkish Airlines or another airline member of Star Allians ( Frequent Flyer Card Number) and your nationality ( Nationality). Please note that the Turkey Card ID field ( Republic of Turkey ID Number) can only be completed by citizens of the Republic of Turkey. Then click the Next button.

Please note that flights for which check-in functionality is already available are marked as Available to Check-in.

3. A new inscription will appear at the bottom. You need to check the corresponding box in the green box indicating that you agree with their rules and click again Continue.

I accept the above conditions and would like to continue check-in –I agree to the airline's rules and would like to continue checking in online.

4. We have reached the step where you need to specify a seat for yourself and the other passengers. You can read about which seat is best to choose on the plane in a separate article.

As you can see, we have a diagram of the plane and a schematic representation of all the passenger seats in our class. White, empty squares are free spaces, and we can choose them. We select, click on them with the mouse and the corresponding place will appear opposite your last name. After this procedure, click next. If the flight has connections, you will be asked to select seats on other planes. Do it.

Once we have secured our seat on all segments of the flight, we can move on to the next page.

5. This concludes our registration. At this step, you can still go back and change seats, but not until your boarding passes are printed.

So now you need to print ( Print) all boarding passes ( Boarding Pass) in the corresponding column. You will need to come directly to the flight with these sheets. Try not to crumple it, as I did, putting it in my trouser pocket; at the Donetsk airport during security, the scanner only read the security code from the boarding pass 5 times, I had to be nervous.

Please note that without a Boarding Pass you will not be able to board the plane! Please don't lose these papers. To be on the safe side, I recommend printing out several copies and placing them in different places, plus taking one with you on a flash drive in electronic form (I recommend studying this in my article on documents on a trip).

6. Printing your boarding pass is done in this way: after clicking on the Print button for the corresponding flight, a pop-up window will pop up (make sure that they are not blocked by your browser!)

Click here Please click here to print the boarding pass to send to the printer for printing, and be sure to save it on the computer with the item Please click here to download the boarding pass. We repeat for each landing flight.

If the passengers have made the ticket payment via internet or call center, main credit card is required to be presentes during the boarding time – If a passenger purchased a ticket online or by telephone, they will be required to provide their credit card used for payment as proof of its physical presence at the time of boarding. I’ve never seen it in practice, but just in case, I don’t buy through a virtual credit card, but only pay with a physical one.

7. That's all, actually! Congratulations and have a safe flight!

Any questions? Ask in the comments!

Answers to frequently asked questions

What to do with your luggage?

If you have checked baggage, you will have to check it. As a rule, to do this you need to stand in line with those who are checking in for the flight (even if you have boarding passes). And only some airports have a separate counter and even a self-service baggage check-in machine for such passengers. If you only have hand luggage, go straight to boarding.

I checked in for the flight, but I can’t print out the boarding passes; instead of the print item, there is Info.

There are a number of reasons why the service does not allow you to print your boarding pass. In such cases, you will be able to receive them during check-in at the counter, along with everyone else.

I bought a ticket at a travel agency and online registration is not available to me. This is true?

Yes indeed. Travel agencies buy places in “blocks”. You will only be able to check in at the airport.

Can they ask me for the card with which I paid for the tickets?

Yes, but only if you purchased directly from that airline's website.