S7 Airlines. Promotions and bonus programs

“S7 Airlines” (“Es Seven” or “SIBERIAN AIRLINES”) is the second largest air carrier in Russia in terms of passenger turnover, operating domestic and international flights in more than 80 directions, the “rebirth” of Siberia Airlines. It is part of the Russian holding “S7 Group” and since 2010 has been a full member of the third largest global aviation alliance “Oneworld” - an organization created for mutually beneficial cooperation and exchange of experience between the world's largest air carriers. Now S7 Airlines is a company with an annual passenger turnover of 9 million people, a developed network of airlines and big amount partners around the world.

general information

Airline code:

1. ICAO: SBI;
2. IATA: S7.

Phone for help:

• +7 495 777-9999 (Moscow);
• 8 800 700-0707 (regions).

Email - [email protected].

Feedback (for questions) – www.s7.ru/about/contactus.dot is available after logging in Personal Area.

Representative offices and offices in Moscow:

1. Domodedovo Airport, departure hall, 1st floor, next to exit No. 3 (24 hours);
2. Paveletsky railway station, entrance No. 3, Aeroexpress Hall (every day from 9 a.m. to 9:30 p.m.);
3. Tsvetnoy Boulevard, 30, building 16 (every day from 9 am to 8 pm; break from 14:00 to 14:30).

Information about S7 Airlines representative offices in other cities and countries can be obtained at www.s7.ru/home/about/offices/.

S7 Airlines is an airline operating through the official website; link – www.s7.ru. Many services can only be ordered there.

S7 Airlines tariffs

U "S7 Airlines» 4 main tariffs:

• Basic (Economy);

Airplane tickets at the most low prices, but they cannot be exchanged or returned. Space in the luggage compartment is not provided, only 10 kg is available for transportation hand luggage.

• Flexible (Economy);

More possibilities. Once purchased, you can change the date or destination without paying additional fees, and you can choose your seat when you check-in online. To change flight conditions, you will need to log into your personal account. For free transportation 23 kg of luggage is added to hand luggage.

• Basic (Business);

Flight in the business class cabin, but without including all privileges. A purchased ticket cannot be returned, and you can change the departure date or direction only for an additional fee. One piece of luggage space is available for luggage with a limit of 32 kg, and one piece of hand luggage weighing up to 15 kg.

• Flexible (Business).

Includes all Business Class benefits. Ticket changes or refunds are available at no additional cost, and 2 seats per seat are provided for carrying items. luggage compartment(total 64 kg) and 2 seats in the cabin for carrying hand luggage (total weight - 30 kg).

You can select tickets at the optimal fare and find the minimum cost on Skyscanner.

Additional Information. If you would like to take additional baggage with you on the plane beyond what is included in your fare, you can purchase extra bed in the luggage compartment - it is designed for 23 kg and will cost 2.5 thousand rubles. To transport sports equipment (skis or snowboards), passengers of any class have access to 1 additional seat free of charge - up to 23 kg in Economy Class, up to 32 kg in Business Class.

S7: online check-in

Available for S7 Airlines passengers online registration. In order to reduce your time at the airport, register on the page https://www.s7.ru/online_services/check-in/index.dot. You will need to enter your identification information and follow the instructions to receive boarding pass. You will need to print it out or download it to your phone to present at the airport before boarding the plane.

You can check in for an S7 Airlines flight online for free. Additional payment may be required only for choosing a seat - during online registration it is determined automatically and cannot be changed immediately. If you are flying Economy Class, you can change your regular seat for 300 rubles. If you would like to reserve a place increased comfort, you will have to pay at least 1000 rubles for it, depending on the conditions. This can be done through your personal account. For Business Class passengers and those flying with children, regardless of the chosen fare, this service is free.

Online check-in begins 30 hours before boarding.

Seat selection is not available for some categories of passengers (the airline itself selects the most suitable ones):

• For people with disabilities;
• For unaccompanied children;
• For those who are going to transport an animal;
• For passengers who require additional luggage space.

Dockings

In case of connection problems: when, due to the delay of one plane, the schedule was disrupted and the passenger did not have time to get on the next flight, the airline will try to ensure that he travels on the next suitable flight. If the procedure takes a long time, all passengers will be provided with free food and overnight accommodation.

Flying with children

Passengers with children have privileges when choosing seats on the plane: they can reserve a seat for free during online check-in (but luxury seats are not available for those accompanying a child under 12 years old), change the selected seat, even if the ticket was not purchased on the website airlines. Passengers with children under 2 years of age have the right to take on board a cradle or car seat in addition to the free baggage allowance, and for children under 12 years of age - a stroller. S7 Airlines does not provide these items. If the car seat is suitable for installation on an airplane and was purchased for a child separate ticket, it can be used on board, just like a cradle. If the child does not have a separate seat, then it will not be possible to use carriers - they will be regarded as luggage and transported in the cabin or luggage compartment, depending on their weight and dimensions.

Baggage transportation

Free baggage allowance is determined in accordance with the selected fare. For passengers flying standard “Basic”, only 10 kg of hand luggage is available for free transportation (the dimensions of the bag should not exceed 55 x 40 x 20 cm). In addition to the carry-on baggage allowance, you can take the following with you on the plane without additional payment:

• Personal bags or briefcases of small sizes;
• Small-sized equipment;
• Outerwear, canes, umbrellas, suits in a suitcase;
• Flowers and various printed publications: newspapers, magazines, etc.;
• Items needed for traveling with a child: food and transportation (cradle/stroller/car seat);
• Items required for mobility by a passenger with disabilities: crutches or a wheelchair.

Important! Carriage of additional baggage will need to be paid in accordance with S7 Airlines tariffs.

Nutrition

If for some reason the standard menu offered on board does not suit you, you can order a special meal - its cost per passenger will be 150 rubles.

On board S7 Airlines you can choose a menu for:

• Infants (necessarily with puree and milk);
• Children;
• Vegetarians;
• Muslims;
• Those passengers who need gluten-free and low-lactose meals.

All types of meals (except for infants) must include salads and a hot dish. Special menu orders are available for flights lasting more than 3 hours.

Note! You can only order a special menu in advance - at least 24 hours before departure. You can do this on the official website by logging into your personal account on the booking page and paying by card. For Business Class passengers, ordering a special menu is free - you just need to contact the contact center at the numbers indicated above.

Main destinations and airports

S7 airlines is a Siberian airline, so its main hub is Novosibirsk Tolmachevo Airport. The second base airport is located in Moscow - this is the capital's Domodedovo airfield. In addition, S7 has additional hubs in several other parts of Russia: Vladivostok, Khabarovsk and Irkutsk.

"7 S" carries out transportation to more than 80 domestic and international destinations. 41 destinations are in Russia, the rest are in 26 countries in Europe, Asia and the Middle East. Many flights are operated under codeshare agreements with major foreign airlines such as British Airways and Emirates. "S7" does not implement regular flights to the countries of Northern and South America, Africa and Australia.

Aircraft fleet

S7 Airlines has at its disposal air fleet of 65 Airbus and Boeing aircraft. The carrier's oldest aircraft, the Boeing 767-300 with the number VQ-BBI, has been in use for almost 22 years. The company's newest airliner, the Airbus A321-200, is only a little over one and a half years old. The average age of S7 Airlines aircraft is 10 years.

Promotions and bonus programs

A “Priority” bonus program has been created for S7 Airlines passengers. Its members receive miles for using the services of the airline and its partners, which can subsequently be exchanged for various bonuses. Any person over 12 years old can become a participant in the program.

To participate in the program, you first need to create a personal account on the company’s official website. After all the “I register…” procedures, you will receive the first 500 welcome bonuses.

What are miles for?

There are two types of accrued miles: status and bonus. The first allow you to change your status in the system to receive benefits in the future: the Priority program has 4 levels - classic, silver, gold and platinum. Receiving each subsequent one increases the number of bonuses awarded and provides additional benefits on the plane and at the airport. People receive these miles for flights with S7 Airlines and its partner airlines. Bonus miles are spent on purchasing tickets or upgrading the class of service, and you can earn them by staying in hotels, renting cars and paying for airline services by bank card.

Video

Air tickets for S7 aircraft can be purchased at airport ticket offices, through a call center, on the company’s official website, or through a special application for iOS and Android. At S7, online check-in is possible for flights that depart from certain airports. There are about 100 such airports, their current list is published on the official S7 website.

Check-in for a flight opens 24-30 hours in advance and ends 40 minutes before departure. It is recommended to arrive at the airport at least 2 hours before departure. Passengers of special categories, as well as those transporting additional luggage or animals, will have to check in exclusively at the airport.

Cost of baggage on S7 flights

In S7, the cost of luggage depends on the number of pieces it occupies (1 bag = 1 piece), its weight and size. The sum of the “free” measurements of its dimensions must be less than 203 cm (standard). According to S7 rules, payment for baggage is made depending on the selected fare:

• basic economy – luggage weighing less than 23 kg, which occupies 1 piece, is paid for;
• Economy is flexible - you can carry 1 piece of luggage lighter than 23 kg with standard total dimensions for free;
• business basic - 1 piece of baggage lighter than 32 kg with standard total dimensions is carried free of charge;
• business is flexible - you can carry 2 pieces of luggage lighter than 32 kg each with standard total dimensions for free.

Participants of the S7 Priority program can carry more free luggage than other passengers. At S7, baggage carried in excess of the norm is paid depending on the tariffs of the chosen direction.

Carriage rules and size of hand luggage on S7 flights

The free size of hand luggage in S7 is a maximum of 55x40x20 cm (standard). 1 bag = 1 piece. According to the S7 rules, hand luggage is carried free of charge if it meets the conditions of the tariff plans:

• economy basic and flexible - 1 piece of standard dimensions lighter than 10 kg;
• business basic and flexible - 2 pieces of standard dimensions, while their total weight should be less than 15 kg.

You can take no more than 1 liter of liquid with you. In this case, it should be packaged in 100 ml containers, folded into a transparent bag. Small backpacks can be taken on board the plane as carry-on luggage, but bulky tourist backpacks must be checked in as checked baggage.

Meals on board "S7"

Meals at S7 are provided on flights lasting 3 hours or more. Special food costs 150 rubles. regardless of its type. It must be ordered and paid by credit card at least one day before the expected departure. For business class passengers, special meals are provided free of charge, but they will still need to be ordered in advance.

Passengers have access to the following types of special meals: children's, infant, gluten-free, Muslim, vegetarian, low-lactose. Kosher meals are not yet provided at S7.

How to exchange or return an S7 plane ticket?

At S7, tickets can only be exchanged during their validity period. This also applies to return operations. According to S7 rules, a refund of ticket prices can be full or partial. This depends on the tariffs and rules in force in the chosen direction, as well as on whose fault the transportation did not take place (or did not take place completely).

Bonus program "S7"

The S7 Priority bonus program is beneficial for passengers who spend a lot of time in the air. Miles accumulated during flights allow you to receive bonuses from S7, its partners and airlines that are part of Oneworld.

The easiest way to find the cheapest air tickets with S7 Airlines is online in the Avianiti search engine. The search will compare the final cost of plane tickets with offers from airlines and agencies. You can buy S7 Airlines tickets by searching on the official website of the airline or agency.

Air tickets for S7 Airlines flights

S7 Airlines sells tickets to 114 cities in 29 countries. The airline's route network covers the regions of Russia, the CIS, Europe, the Middle East and Asia. Selection popular destinations(cities) to which you can buy S7 Airlines tickets.

S7 Airlines cooperates with 30 foreign airlines: you can buy S7 Airlines tickets, and the flight will be operated by the airline’s partner within the framework of agreements.

Promotions and special offers

S7 Airlines often offers cheap flights on.

Airfare

Air ticket prices depend on , of which the airline has four: “Economy Basic”, “Economy Flexible”, “Business Basic” and “Business Flexible”. The tariffs differ in the range of services: the amount of luggage, the possibility of returning air tickets, changing flight or flight dates. Passengers can choose air tickets at the most suitable fare and save on their flight. S7 Airlines sells the cheapest air tickets at the Economy Basic fare.

Subsidized air tickets

S7 Airlines participates in the state program to support air transportation of Russian citizens and sells to Kaliningrad, Simferopol (Crimea) and Far East at discounted prices with no additional fees.

Baggage and hand luggage

Depends on airfare. When purchasing air tickets, the airline indicates which baggage is allowed to be carried free of charge. Typically these are items for the cabin (hand luggage) weighing up to 10 kg and one piece of checked baggage weighing up to 23 kg. The exception is the “Basic Economy” fare, which only allows you to carry hand luggage; you have to pay extra for luggage.

Avianiti shows how much baggage is included in the air ticket price. You can add baggage when booking your flight tickets or checking in for your flight.

Information about S7 Airlines

S7 Airlines is one of the leading Russian airlines, ranks second in terms of the number of passengers transported. Most flights operate from Moscow and Novosibirsk, the carrier’s home cities. Under a single brand, S7 Airlines can operate flights with Siberia and Airlines, which mainly operate flights. Last year, 10.6 million people chose to fly with S7.

• Aviation Alliance: Oneworld
• Mile program: S7 Priority
• IATA: S7
• ICAO: SBI

News

Which will be useful to passengers.

Services

Services for passengers of S7 Airlines.

Aircraft

S7 Airlines uses new aircraft only foreign manufacturers due to savings on fuel and maintenance. The air fleet consists of 100 aircraft: Airbus (56 aircraft), Airbus A320neo (17 aircraft). Boeing (23 aircraft) and Embraer (17 aircraft). On average, aircraft serve an airline for 10 years.

S7 Airlines has 4 tariffs, which differ in baggage allowance, conditions for ticket exchange and refund, and other parameters. The cheaper the tariff, the stricter the conditions for exchange and return. If you are sick and can prove it with a medical document, you can usually return your ticket regardless of the fare.

Hand luggage

At Economy Basic and Economy Flexible fares, passengers can take hand luggage weighing up to 10 kg into the cabin free of charge. At the “Business Basic” and “Business Flexible” fares, you can take 2 pieces of hand luggage with a total weight of up to 15 kg free of charge. The dimensions of hand luggage at all rates must not exceed 55x40x20 cm.

Baggage

S7 Airlines has a baggage-free fare - “Economy Basic”. With the Economy Flexible fare, you can carry 1 piece of baggage weighing up to 23 kg free of charge. At the Business Basic fare, you can carry 1 piece of baggage weighing up to 32 kg each free of charge. Under the Business Flexible tariff, you can carry 2 pieces of baggage weighing up to 32 kg each free of charge.

The dimensions of luggage must not exceed 203 cm in the sum of all dimensions. You can pay for additional pieces of baggage at the airport or by calling the airline in advance.

The free baggage allowance for a child under 2 years old who does not occupy a separate seat is 10 kg, regardless of service class. Dimensions should not exceed 203 cm in the sum of 3 dimensions.

For children from 2 to 12 years old, the free checked baggage allowance is the same as for adult passengers.

In addition to luggage, one passenger can carry 1 set of ski/snowboard equipment, consisting of a pair, free of charge alpine skiing with ski poles or snowboard and additional equipment (boots, helmets, goggles) with a total weight of no more than 23 kg for economy class fares and no more than 32 kg for business class.

Excess baggage

Payment for excess baggage happens for excess permissible weight one suitcase, for the second suitcase and subsequent ones, for exceeding the permissible dimensions. The surcharge is calculated based on the flight route. For example, on flights within Russia, the surcharge for excess weight or size of baggage will range from 2,000 to 6,000 rubles.

Additional pieces of baggage are also paid separately according to the tariff schedule and flight route: from 2,000 to 12,000 rubles for each additional piece. On foreign flights, the surcharge is calculated in euros - from 50 to 300 euros for additional services.

Transportation of animals

Transportation of animals is possible, but it must be agreed in advance with the airline, even before purchasing a ticket. The request must be made at least 48 hours before departure. The cabin can carry an animal weighing up to 8 kg (along with a container, cage or carrier). The overall dimensions of the cage in the sum of three dimensions should not exceed 115 cm, while the height of the container should not be more than 20 cm. If the animal weighs more than 8 kg, then it can only be transported in the luggage compartment of the aircraft.

Etc.

In addition, S7 flies in North America(eg), South Asia, Asia-Pacific and Middle East: for example, in and.

New tariff system S7

(1) Passengers can carry free of charge: 1 set of equipment (a pair of alpine skis with ski poles or a snowboard) and additional equipment (boots, helmets, goggles, special clothing) in a case with a total weight of no more than 23 kg in addition to luggage for Economy group fares Flexible and 32 kg for business class fares. A bag weighing over 32 kg is charged as overweight baggage.

At Economy Basic group fares, transportation of a set of ski/snowboard equipment is paid as excess baggage.

(2) It is possible to pay the difference up to the available fare level at the time of ticket exchange.

Please note: within the same tariff group there are several different tariff levels that may be available at different time depending on the date of purchase.

Free baggage allowance for S7 Airlines:

Economy class:

• Economy Basic- only hand luggage weighing up to 10 kg, dimensions no more than 55x40x20 cm;
• Economy Flexible— 1 piece weighing up to 23 kg inclusive, measuring up to 203 cm in the sum of 3 dimensions (length-width-height) + hand luggage weighing up to 10 kg, measuring no more than 55x40x20 cm.

Business Class:

• Business Basicsth - 1 piece of luggage up to 32 kg inclusive, measuring up to 203 cm in the sum of 3 dimensions (length-width-height) + hand luggage, 2 pieces with a total weight of up to 15 kg;
• Business Flexible— 2 pieces weighing up to 32 kg inclusive, measuring up to 203 cm in the sum of 3 dimensions (length-width-height) + hand luggage, 2 pieces weighing up to 15 kg.

Children under 2 years old traveling without a seat:

• Economy Basic— only hand luggage weighing up to 10 kg per child;
• Economy Flexible— 1 piece of luggage weighing up to 10 kg, measuring up to 203 cm in the sum of 3 dimensions (length-width-height) + hand luggage up to 10 kg per child;
• Business Basic and Business Flexible — 1 piece of luggage weighing up to 10 kg, measuring up to 203 cm in the sum of 3 dimensions (length-width-height), 2 pieces of hand luggage with a total weight of up to 15 kg per child.

The specified free baggage allowance applies for transportation along the entire route if all flights are carried out on S7 flights. Check the free baggage allowance when transfer transportation You can contact the S7 contact center.

bonus program

“S7 Priority” is a bonus program for the airline’s loyal customers. Depending on the ticket fare, miles are credited to the client’s bonus account for each flight. Members can use miles to purchase cheap flights Siberia Airlines, upgrade the class of service and pay for other services of airlines and other participants Oneworld alliance and bonus program partners. After the first flight on flight S 7, the client receives 500 welcome miles.

S7 airline special offers

The S7 website sells discounted air tickets to the following destinations: , , and .

The cheapest flights S7

In order to find and buy a C7 airline ticket at the maximum favorable price, we advise you to adhere to the following simple recommendations.

Firstly, the price of an air flight depends very much on time: the earlier you manage to buy an S7 ticket, the cheaper it will be. Therefore, it would be most profitable to buy an air ticket in advance, because tickets with a departure date in 2-3 months, as a rule, turn out to be much cheaper than tickets with a departure date in the next few days.

Secondly, as the experience of Anywayanyday clients shows, the most profitable are not direct flights, but flights with transfers.

Thirdly, experienced air travelers have this life hack: buying a plane ticket will be much more profitable on Tuesday or Wednesday than on other days of the week.

Fourthly, don’t forget about the Anywayanyday bonus program: you can spend points accumulated for previous flights and hotel bookings in order to save money when purchasing new S7 tickets. In addition, bonus points accumulated in the S7 Priority program will be summed up with bonuses accumulated in the Anywayanyday bonus program.

Fifthly, we receive offers from the airline directly. S7 Airlines often offers discounts for Anywayanyday clients. To buy cheap tickets, follow the news and special offers.

Sixth, do not forget that airline ticket prices vary significantly depending on a specific date, so be sure to check airline ticket prices for at least several neighboring days. In this case, you can find and buy an S7 ticket, which will be much cheaper.

The website has a “Price Dynamics” widget, which allows you to make such a comparison quickly and conveniently. When searching for a flight, study airfare prices for the next two weeks and choose the best option that suits you both in price and in time.

Cheap plane tickets for S7 airlines are offered on the s7 website..