We live in the computer age, there are only gadgets around, but there are no fewer documents on paper, and the time is such that everything needs to be done urgently. S7 airline specialists have developed the “Flying Envelopes” aviation service. Now you can send urgent letters and parcels from one airport to another every day. To do this, you will need to conclude an agreement, take your passport and parcel with you - that’s all.

Air delivery of urgent letters, parcels, parcels

Now, in order to send urgent documentation by S7, you do not need to go to the airport, just leave a request on the flying-envelopes.rf website or by calling 8 495 988-1777, 8-800-700-0707, 8-800-200-0007 and courier the service will deliver the goods to any address.

Within an hour, the courier will pick up the envelope and send it on the next S7 Airlines flight. The service S7 flying envelopes is paid, 1490 rubles, weighing no more than 5 kilograms.

You can pay in cash, by card or online. Currently, this service operates only in Moscow and St. Petersburg, but other airports will be connected in the near future. Very small parcels or letters are rarely accepted for sending, only urgent ones. They advise you to contact the post office or train conductors, because it is completely unprofitable. The lighter the weight of the cargo, the more expensive it is and vice versa, the greater the weight, the cheaper.

Under an additional agreement, you can send cargo weighing 1-5 kilograms, and everything else can be arranged as urgent delivery.

What parcels cannot be sent?

According to transportation rules and the Law of the Russian Federation, substances and objects that can harm the health of tourists and crew are prohibited for transportation. The cargo must have accompanying documents or an inventory. Packaging must be secure and paid for by the sender. You definitely need to agree in advance and agree on it before leaving for the airport.

The services provided by S7 Airlines on board the aircraft depend on the duration of the flight, class of service and, if the flight is a custom flight, then on the charter program ordered and paid for by the tour operator or customer company.

The airline offers two classes of service for air passengers on regular flights - “Business” and “Economy”. Passenger service programs on board aircraft may have differences in the service and services provided, depending on the type of aircraft on which the flight is carried out and the flight route.

Business Class

Business class S7 is an offer for those who are demanding of their surroundings and expect a high level of service at all stages of their journey.

Comfort on board is the space surrounding passengers, thought out to the smallest detail. Every detail matters: the distance between the chairs, the angle of the reclining chair back, the presence of a USB port and socket for charging mobile devices, lighting and much more.

The business class cabin, located at the front of the aircraft immediately behind the cockpit, is equipped with wide and comfortable seats, the distance between which is usually at least 89 cm and provides maximum opportunity for a relaxed and comfortable flight. The seat backrest adjustment allows business class passengers to sit comfortably to relax or focus on important issues. In some types of aircraft, the seats are equipped with a footrest and an adjustable headrest.

Business class passengers have a separate toilet room.

When seating passengers on the plane, attentive flight attendants will help you place outerwear and backpacks in the business class dressing room. For sleep and relaxation, we offer blankets and pillows in individual packaging.

Before working in business class cabins, our flight attendants undergo special training courses and by this time have considerable flying experience. Any passenger from the first cabin always feels their special care and attention.

A special part of the service on board is the menu for business class passengers. A large team of professional chefs works to develop diets for business class passengers. When creating diets, the S7 chef strives to ensure that each dish is not only healthy and tasty, but also meets the most demanding requirements for its design and serving. The in-flight catering menu for business class passengers is updated twice a year (winter and summer). To ensure choice, each meal plan has several food combination options that change weekly.

Business class passengers are offered soft and alcoholic drinks, a variety of cold snacks, and a large selection of hot dishes.

To pass the time in flight and keep up to date with the latest events, on board the S7 we offer several publications of business and entertainment press.

Standard services provided by S7 Airlines in flight include:

    press

    beverages

    hot drinks

    alcohol

    nutrition

    music

    TV/video

    games

    trade on board

    places to sleep

Cash compensation for flight delays - don't miss out!

Do you know that thanks to Compensair service Air passengers can receive compensation of up to 600 euros for flight delays or cancellations?

Compensair is a service that helps you receive compensation in the event of:

  • Flight delays;
  • Flight cancellations;
  • Denied boarding (overbooking);
  • Missed connection due to the airline's fault.

A passenger can receive from 250 euros to 600 euros for problems with a flight whose country of departure or arrival is Turkey, Iceland, Norway, Switzerland or any other country of the European Union. The opportunity to receive compensation also applies to all flights of airlines registered in the EU. It is important that problems with the flight are not caused by emergency circumstances:

  • Threat of terrorist attack;
  • Bad weather conditions;
  • Strike.

All passengers can use the services, regardless of citizenship. This means that you can receive compensation even if the passenger is not a citizen of the EU or Turkey.

Compensair takes care of all the hassle. The client must sign a consent form for representation and provide information about the flight and ticket number. Next, specialists will conduct a detailed analysis of the situation, draw up an initial claim and conduct a “legal dialogue” with the airline, seeking payment. The client is informed about all important stages by email or SMS.

If successful, the passenger is paid compensation. In case of failure, the passenger does not bear any expenses or other expenses.

S7 (s7.ru) is the official website of the S7 Airlines brand, which belongs to Siberia Airlines, which has existed since 1992 and currently has an air fleet of more than 70 Boeing, Airbus and Embraer aircraft. The web resource allows everyone to buy electronic air tickets for domestic and international flights S7, and also use nearby additional services, which include ordering a transfer, booking a hotel room, renting a car, etc.

S7 online services can be ordered not only through the website, but also using the official mobile application air carrier called S7 Mobile, which can be downloaded for free from the App Store and Google Play and installed on your tablet or smartphone.

The airline gives its virtual “friends” many exclusive offers, notifies them about new promotions, and holds sweepstakes and competitions with valuable prizes.

To book air tickets on the s7.ru website and save, use our free promotional codes. This is the name of the special discount codes that they represent. These are unique digital and/or letter combinations that entitle you to participate in the air carrier’s promotion.

All current C7 promotions with promotional codes are presented on this page of the website. Choose the one that suits the terms and conditions and click on the “Show code” button. The combination of letters and numbers that opens must be copied and entered into the field that opens by clicking on the “Add promotional code” link in the ticket order form on s7.ru.

The discount will be automatically applied to the payment amount immediately after clicking on the “Add” button. After entering the promotional code, the ticket price did not change? Most likely, an error was made when entering the discount code or some condition of the promotion was not met. We recommend that you re-read the description of the promotional code on our website and try using it again.

S7 services

On the C7 airline website you can book:

  • Electronic tickets on domestic flights, which depart from Domodedovo Airport in Moscow and Tolmachevo Airport in Novosibirsk.
  • Electronic air tickets for regular international flights to the Middle East, CIS countries, South-East Asia, Europe, Asia-Pacific region.

Buyers can purchase both one-way and round-trip tickets. You can choose the appropriate flight class: economy, business, first class.

When booking plane tickets, you can order a whole range of additional services, which include renting a car in another city/country, booking a hotel room, insurance, etc. These services are provided by S7 partners.

The airline’s website also allows travelers to check in online for flights, monitor the schedule of arrivals and departures in real time, and view the airline’s fares. IN personal account regular S7 customers track the number bonus miles under the S7 Priority loyalty program.

S7 Airlines, Russia: fleet, routes, passenger reviews.

S7 Airlines operates domestic and international passenger air transportation. The airline has two transport hubs. The first is Domodedovo Airport in Moscow. And the second is in Novosibirsk, Tolmachevo airport. The hub in Novosibirsk has a long history, because S7 Airlines is a brand of Siberia Airlines.

The airline is actively implementing innovative solutions for customers. Its online service is one of the most convenient among Russian companies. Through the website, the client can not only choose a convenient flight and register for it or view the current number of miles on his card, but also much more. S7 Airlines was one of the first in Russia to launch a mobile boarding pass service.

Flight geography

The bright green planes of S7 Airlines are immediately noticeable at any airport in the world. Their cheerfully painted sides can be seen on runways in Europe, the Middle East, Southeast Asia and the Asia-Pacific region.

The average age of S7 Airlines aircraft is eight years.

S7 Airlines also flies a lot to the CIS countries. This airline often serves as a lifesaver on less popular routes. For example, S7 Airlines is one of the few airlines that regularly fly to the capital of Moldova. Therefore, if you want to go to Chisinau on an excursion to wine cellars or wander around the Old Town, you will still have to look for a better air carrier than S7. S7 Airlines flies a lot throughout Russia. The company's domestic routes are very diverse and well-structured, so you can choose the optimal connecting time.

Aircraft fleet

S7 Airlines boasts one of the youngest and most modern air fleets civil aviation Russia. The average age of the aircraft is eight years. The S7 Airlines fleet consists of 20 Airbus A319, 15 Airbus A320, Airbus A310, Boeing 737-800, Boeing 737 MAX and Boeing 767-300.

Services on board

The airline's passengers can use the Extra Space service and book seats in the economy class cabin with the distance between the rows of seats increased to 25 cm.

Weight for free transportation luggage is 23 kg, and passengers can take on board the aircraft hand luggage up to 10 kg and dimensions 55x40x20 cm.

Business Class

The business class cabin is located at the front of the aircraft and is equipped with wide seats with adjustable backrests (some aircraft have a footrest and an adjustable headrest), a separate toilet room, individually wrapped blankets and pillows, and a specially designed menu will please any gourmet.

Passengers in this class have increased their free baggage allowance to 32 kg, and they can take two bags with a total weight of 15 kg into the aircraft cabin.

Loyalty program

The airline's clients can register and participate in the S7 Priority loyalty program. This program helps you earn miles and spend them on air tickets and services.

Contact Information

Airline address: Moscow, Tsvetnoy Boulevard, 30, building 16; tel.: 8 800 200-0007, 8 800 700-0707.

Accompanying a child on S7 Airlines- a popular service that “frees the hands” of parents and allows them to send their child to relatives on their own, or rather, under the supervision of the carrier’s employees. To receive such a service, it is enough to buy a ticket for the required flight and fulfill the basic requirements of the airline. But more about everything.

Who are unaccompanied children?

According to S7 airline rules, an unaccompanied child is between 5 and 11 years old. In some cases, children under 16 years of age are included in this category (at the separate request of guardians or parents). The essence of the service is that parents hand over the child to the carrier at the point of departure, provided that another parent (guardian, guardian) will be waiting for him at the final destination.

The service of accompanying a child on an S7 aircraft is provided only on regular (transit and direct) flights. As for transfer flights, this option is not available for them. This opportunity is also “closed” to disabled people under the age of 12 who require special care.

Features of purchasing a ticket

Transportation of unaccompanied children to aircraft S7 requires advance purchase travel document. Thus, for those aged from 5 to 11 years, registration is carried out at rates taking into account the child discount and the carrier’s rules. Age is taken into account on the day of departure from the point of departure. If it is between 12 and 16 years old, in this case the discount does not apply to children.

Features of payment and price of service

Cost of accompanying a child on the S7 plane depends on the rate that can be found in the booking system. Registration is possible through the airline’s offices or with the help of a call center operator. The price of the S7 support service (for 2017) is:

  • For flights within the Russian Federation- 3000 rub.
  • For international flights- 50 euros.

In both cases, the cost is based on a one-way flight.

The option is available only after full payment for transportation has been made, as well as confirmation of the booking.

What documents will be required?

Flight of children unaccompanied by parents with S7 Airlines requires prior registration. documentation. Here you will need:

  • Air ticket.
  • Paper (receipt) confirming payment.
  • A document confirming the identity of the baby.
  • Application for using the service of accompanying a child on an airplane. This document is issued at the carrier's representative office, at the registration desk or at any of the sales offices. It must contain the signatures of the parents. The application must also indicate the age, gender, name of the child, flight number, date and time of departure, information about the accompanying and meeting person. An example statement is given below.

  • Parental consent issued by a notary. It must be in hand if the child is a citizen of the Russian Federation. The document must indicate the departure date, as well as the country of arrival.

How is the escort process organized at the airport and on the plane?

The algorithm of actions at the departure airport is as follows:

  • Receiving passengers at the airport and checking documents.
  • Signature of the employee responsible for accepting the child.
  • Accompaniment from parents to the plane, including passage various types control (border, customs, aviation and others). In this case, children must independently answer questions from authorized employees.
  • Transfer to the responsible aircraft crew member.

Unaccompanied children on an S7 aircraft receive the following services:

  • Supervision by a designated crew member throughout the voyage.
  • Help with getting into place.
  • Document storage.
  • Providing food and drinks based on the standard diet.
  • Help in finding a toilet room.
  • Distribution of napkins, blankets and hygiene bags.

Upon arrival of the aircraft,:

  • Handing over the child to the employee appointed by the carrier.
  • Accompaniment to the arrival hall, as well as assistance in passing all control zones.
  • Transfer to the meeting person indicated in the application.

Accompanying a child in S7 - responsibilities of representatives

Representatives also have certain obligations. They must bring the child 1.5 hours before departure (no later), check in for the flight and check in luggage. Next, an application for support is completed. You must have a ticket and all the necessary papers, including a passport, insurance policies, birth certificate, as well as other documents confirming the possibility of entry and exit.

You are allowed to take a small bag with you on board the plane, which may contain warm clothes, a phone, documents, toys and medicine (if necessary).