How can I change a ticket purchased online for another date? This question faces every traveler whose plans suddenly change. And a similar situation arises quite often. After all, everyone knows that the earlier you buy a ticket, the cheaper it will be. But we can’t always be sure in advance that we’ll be able to make the trip exactly on the day we planned.


Today there are quite a lot of airlines offering various flights to a variety of destinations. Each of them has its own rules and conditions in terms of purchasing tickets, returning them, exchanging them, making adjustments, correcting errors, etc. Therefore, it is advisable to find out all the information you are interested in on a specific flight on the official page of the selected carrier. We will describe only the general rules.

If upon purchase travel document you failed to foresee all the circumstances and your plans changed, there is no need to get upset and panic. To get started, open the electronic version of the ticket at personal account on the website where you purchased it, or carefully read the rules for correcting information on the carrier’s official website. A special section will indicate whether it is possible to change the air ticket to another date and how much such a service costs.

For example, a document has the mark “Changes” and a number in dollars (USD) or euros (EUR). Thus, it becomes clear that any changes will cost the passenger a certain amount of money.

Many airlines allow you to correct information, partially or completely, for a fee, and sometimes correct errors without penalty. It is advisable to find out the conditions and restrictions in this regard according to the problem that has arisen.

So, if you need to change the date and time of your flight, choose another available option because you don’t get on the plane, then there is a high probability that this action it will not be possible to implement it or you will have to pay a certain amount of fine for it.

Please note that this is significantly affected by the selected tariff. Typically, the more expensive the cost of a travel document, the higher the chances that you will be able to exchange the ticket for another date or make some other important changes, even without additional payments. For passengers who use economy class or have purchased a seat on the plane at a significant discount, this service may not be available.

How to do it?

If the conditions say that such a procedure is not prohibited, then you can change the ticket in various ways:

  1. It is best to go to your personal account on the website where you made the reservation. You need to enter all the requested data in separate fields and select from the available flights the flight for which you want to make an exchange. If an additional fee is charged for such a service, then you should have a certain amount of money in your account.
  2. You can contact hotline the carrier that will operate the flight you have chosen, or contact the website support service and ask to make changes by phone.
  3. Even when registering and purchasing a ticket online, you can change the date to a more suitable one at the airport ticket office. Then you will have to present documents confirming your identity, for example, an internal or international passport and an electronic version of the itinerary receipt.

Video: how to return or exchange an air ticket?

Important nuances

Please note some important points:

  • You can exchange your ticket only if there are free seats on another date.
  • This can only be done within one airline on the same route, otherwise such actions are already qualified as returning a ticket and purchasing a new one.
  • Airline representatives can remove the fine for such changes only if plans are disrupted due to serious circumstances (death of a close relative, illness of the passenger) and there is documentary evidence of this.
  • It is unacceptable to exchange a higher fare ticket for a cheaper one.
  • If, in addition to the departure date, you decide to use a more expensive class, then you will have to pay the difference in price.

It's fast and free! Table of contents:

  • How to issue your ticket for another person?
  • How to change the departure date?
  • Can I exchange electronic air ticket at the ticket office?
  • What are the rules for non-refundable travel documents?

How to issue your ticket for another person? According to the rules of most airlines, reissuing this document to another person is prohibited, since it is an agreement between the carrier and the passenger, where personal data is indicated. The only way out in this situation is to return the ticket. It is best to contact directly representatives of the carrier company whose ticket you purchased (there are airline counters at every airport) or the ticket office where you purchased it. You must have your passport with you.

Non-refundable air tickets in Russia

Your reservation will be canceled within a few minutes, but you should not expect immediate receipt of money: such a procedure usually takes several weeks. After this, the person for whom you wanted to reissue the ticket will be able to buy it.
There is an exception to every rule, in this case, it is the budget airline Pobeda. Any adjustments are made for a fee: 2,000 rubles for changing the departure date and 4,000 rubles for registering for another person.

In this case, ticket transactions are possible no later than 4 hours before departure at the airline’s call center or no less than 40 minutes before departure at the airport ticket office. It must be said that Pobeda Airlines positions itself as a low-cost carrier, where prices start from 999 rubles during special promotions.


Is it worth changing a ticket purchased for 1,000 rubles after paying 4,000 rubles? This is a question that everyone decides for themselves.

Looking for cheap flights?Looking for cheap flights?

Info

By fare we mean not just the price of air transportation, since in just one economy class there can be several of these fares at once. It’s not hard to guess that if you bought a ticket on your own favorable tariff, then you are unlikely to be able to exchange it for the same one.


Attention

Therefore, in addition to the 30 euro fine, you will also pay the missing part according to the new tariff. Re-registration is advisable if its price is significantly higher than the fine; in other cases, it is better to return it and purchase a new one.


How to change plane tickets for another date (another date, time)? If you still urgently need to change your departure date, there are several ways to do this. Through the airline's website. The leader among Russian air carriers is Aeroflot.


They have their own website that even inexperienced travelers will understand.

Return and exchange of tickets

Can I exchange an electronic ticket at the ticket office? An electronic ticket, like one purchased at the box office, is a document, so you can exchange it in any way convenient for you. The same applies to documents issued at an air ticket office or purchased online on intermediary sites.


Since the ticket you paid for is already in the airline’s database, data about it also goes to all other services that distribute them. Of course, there is no point in exchanging a ticket purchased on the official website or at the airline ticket office through intermediary sites, while tickets purchased from such intermediaries can be exchanged at the airline ticket office or official website.
What are the rules for non-refundable travel documents? As the name suggests, non-refundable tickets cannot be returned or exchanged. However, the law provides for special cases when this can be done.

Questions and answers

As a rule, changes to a ticket are only allowed before departure. AFTER DEPARTURE CHANGES NOT PERMITTED or CHANGES NOT PERMITTED IN CASE OF NO-SHOW However, there are fares that allow changes after the plane has taken off, but the penalty for the change in this case will be greater: NO-SHOW ADDITIONAL PENALTY 25EUR APPLIES FOR CHANGE Pay attention to the phrase NO-SHOW - failure to show up for a flight. From what point NO-SHOW is considered depends on the airline. This may be a no-show at check-in (check-in for your flight has already been completed) or a no-show at boarding (boarding has been completed). How to change an air ticket? All modifications to the ticket must be made through the agent from whom you purchased the ticket. If the ticket was purchased from an airline, then only through the airline. Contact them by phone or email, provide your details and the date for which you want to change the ticket.

How to change an air ticket. answers to all questions

  • The flight date, time and/or route can be changed for an additional fee no later than 48 (forty-eight) hours before the scheduled flight departure time through the airline's call center or on the website. If the new fare exceeds the fare at which the ticket was originally purchased, the difference is paid by the passenger in full.
  • Order by passenger additional service no later than 4 (four) hours before the scheduled flight departure time indicated on the ticket, possible through your personal account on the website www.pobeda.aero or through the airline’s call center, and no less than 40 (forty) minutes before the time scheduled flight departures - through the airport ticket office.

How to change an Aeroflot ticket to another date?

In order to adjust the departure data, first click on the “Buy ticket” button. On the page that opens, immediately before the booking details there will be a hyperlink “Exchange/Return”.

After clicking, you will be redirected to a page where you will need to enter the reservation code and the last name of the passenger for whom the document is issued. When the system finds your reservation, you can change the departure date.
Through the website of the intermediary company. Intermediary companies for the sale of air tickets are, as a rule, large sites where information from air carriers flows. The advantage of this system is that you have the opportunity to choose the appropriate option from several airlines.

Pardon our interruption...

In general, these are ordinary tickets and you can buy them anywhere, including online on our website. More details in our articles “Non-refundable tickets“.

How to transport a computer on an airplane? Read the article “How to transport photographic equipment and computers on an airplane.” Is it possible to receive compensation for a ticket if a flight is missed? This depends on the booking class. If you have a non-refundable fare ticket, then it is not possible to get a refund if your flight is late; in other booking classes, a refund is provided from partial to full. More details in the booking class conditions The flight was cancelled, and Alternative option expensive? If the airline cancels the flight, then it must offer you to get to the destination on another nearby flight of this company or return the money.

Is it possible to change an air ticket to another date and how?

How to reschedule your departure date: what to do, where to go, whether you need to pay a fine. Circumstances vary. Someone close to you got sick, and you can no longer fly out that day, or there is some kind of force majeure at work.

In the end, you simply can’t leave on that day - you’re not in the mood, your vacation has been postponed. It is impossible to foresee everything. What to do if you need to change the departure date on an already purchased ticket? Can I change my departure date? Why don't they want to change my flight date? There really is such a possibility.

But here it is worth considering - most preferential fares do not allow changing the departure date and route. If you use the services travel agency, before your trip you should ask in advance what to do in such a situation.
Some tariffs allow date changes only by correspondence to a higher tariff.

Non-refundable tickets change date

Changes were made to the Air Code of the Russian Federation. It was assumed that this would create an opportunity to reduce the cost of air tickets purchased at non-refundable fares, according to various estimates from 10 to 25%. Is it possible to return a non-refundable air ticket? It is possible to return a non-refundable ticket with a refund of the entire amount spent on the purchase of the ticket only in exceptional cases. Articles " Non-refundable air tickets" and " Air ticket refund conditions ". How to buy an air ticket online? Articles to study: “How to buy a ticket online” and “Buy a ticket by phone” The ticket says one piece of luggage, and hand luggage How many? Usually this is one place up to 10 kg. with dimensions of the sum of three dimensions not exceeding 115 cm. In addition, you are allowed to take some other things. The list is given in the article “Rules for the carriage of baggage and hand luggage.” More accurate information can be obtained on the airline's website.

Transaero non-refundable tickets change date

You can only exchange for a ticket at the same fare as it was or more expensive. If you choose the same “T” tariff, you will only pay a $20 fine. If you choose a more expensive fare or tickets for the “T” fare are not available, then $20 (fine) + $20 (the difference in the cost of the “U” and “T” fares is $120-$100) = $40. What types of exchanges can be made? Full list specified in your tariff rules. For example: REBOOKING/REISSUE IS A ROUTING/DATE/FARE BASIS/FLIGHT MODIFICATION. You can change the date and time of departure or arrival, as well as the fare type.

Some fares also allow changing the route (ROUTING) and, in very rare cases, the name of the passenger (NAME CHANGE PERMITTED FOR A FEE AND UPGRADE). But buying cheap air ticket, you will often come across the phrase: REROUTING IS NOT PERMITTED - changing the route is prohibited.

When can I change my air ticket? The answer to this question also depends on the fare rules.

Non-preferential fares, as a rule, allow you to freely change both the time and date of departure, and the route. What to do if you have registered e-ticket, is it possible to get a full or partial refund? When you book a ticket through the airline’s website, you don’t have to do anything yourself - customer service staff can change these dates online.

Everything is very convenient. The fee for changing departure dates depends on the airline's fare. If the ticket is expensive, they will change the date for you free of charge if there are free seats at that time.

A date change fee may be charged to your bank card, if the airline allows you to change the date directly in your online personal account. As a rule, if you buy last minute tickets, they cannot be returned.

Moreover, neither free nor paid. Your ticket will simply be lost. Therefore, always try to think through force majeure in advance.

Your reservation will be canceled within a few minutes, but you should not expect immediate receipt of money: such a procedure usually takes several weeks. After this, the person for whom you wanted to reissue the ticket will be able to buy it. There is an exception to every rule, in this case, it is the budget airline Pobeda. Any adjustments are made for a fee: 2,000 rubles for changing the departure date and 4,000 rubles for registering for another person. In this case, ticket transactions are possible no later than 4 hours before departure at the airline’s call center or no less than 40 minutes before departure at the airport ticket office. It must be said that Pobeda Airlines positions itself as a low-cost carrier, where prices start from 999 rubles during special promotions. Is it worth changing a ticket purchased for 1,000 rubles after paying 4,000 rubles? This is a question that everyone decides for themselves.

Questions and answers

But there is a category of non-refundable tickets that can be changed if for some reason your departure date is postponed. More detailed information below on how they can be returned or exchanged. Situations in which you can return a non-refundable air ticket The law prescribes a number of exceptions that allow you to return non-refundable tickets:

  • The cost of the air ticket is refunded in case of illness of the passenger.
  • in case of illness of a member of his family (spouse, parent or child) during a joint flight.
  • in the event of the death of a member of his family or a close relative (grandparents, grandchildren, brothers and sisters).
  • in case of flight delay, cancellation or rescheduling.

To receive a refund, you must notify the cancellation 24 hours before departure.

If you notify us less than 24 hours in advance (but before check-in for the flight closes), the cost will be refunded with a deduction of 25%.

Non-refundable air tickets in Russia

Many foreign airlines allow you to change your flight date directly on their website, in your personal account. Conditions for returning and exchanging air tickets You will need

  • The document with which the ticket was purchased (foreign or civil passport), reservation number, bank card with which the ticket was paid.

Instructions 1 When purchasing a ticket at an airline office or from a tour operator, the easiest and fastest way is to contact the seller directly. To do this, you must bring with you documents (civilian or foreign passport), reservation number and money to pay for rescheduling or exchanging a ticket for another date.


Changing the date of tickets when purchasing a tourist voucher (package) as a whole can only be done by Travel Company, since in this case the flight is a charter flight and not a regular flight.

Attention

Download the following regulations for viewing and printing: ✈ Article 108 of the Internal Code of the Russian Federation. Termination, at the initiative of a passenger, of the contract for the carriage of passengers by air ✈ Air Code Russian Federation dated 03/19/1997 N 60-FZ (as amended on 12/31/2017) ✈ Order of the Ministry of Transport of Russia dated 06/28/2007 N 82 (as amended on 10/05/20 On approval of federal aviation rules “ General rules air transport passengers, baggage, cargo and requirements for servicing passengers, shippers, consignees" When returning boarding pass The airline may apply the following to the passenger:

  • remove the return fee;
  • apply penalties;
  • collect a certain amount of penalty.

According to the rules, the amount of deduction should not exceed 25% of the cost of the air ticket. Is it possible to return a plane ticket that was purchased from a foreign company? Yes.

How to return or exchange a non-refundable air ticket

In this case, the air carrier also charges an additional commission. As a rule, this amount is insignificant. To return your boarding pass, you must notify the airline in advance. This must be done no later than one day before the aircraft’s departure.
This guarantees that the carrier will only charge 25% of the commission. Otherwise, the passenger may be refused, and no one will return the money. Tickets purchased at a reduced price are considered non-refundable.
They are sold by both Russian and foreign companies. They allow you to save cash on flights. Although these boarding passes are considered non-refundable, they can still be returned.


To do this, you need to notify the air carrier in advance. He will return a certain fee for the air ticket: booking commission, airport taxes. The main cost of the boarding pass will be written off.
The refund amount will be small.

How to change or return a plane ticket in 2018

Some air carriers require the passenger's personal presence in the office when returning a document. To do this, you need to come to the company and fill out a written application. This method is considered the most effective. Returning your boarding pass will not cost you any fees.

Amounts are withheld in accordance with the established rules of the carrier. How much money can be returned? Refunds for plane tickets are carried out in accordance with the Code of airspace(Art. 108). In this case, the passenger must receive the full cost of the boarding pass.

The exception is service fees. Important! The carrier will charge a fee of 25% of the total cost of the boarding pass. This rule is stated not only in the code, but also in the airline regulations. If the ticket was purchased through an agency, it may be difficult to return it.

Is it possible to reschedule the departure date if the ticket is non-refundable?

Tariffs and conditions

  • “Russia” - flights numbered SU6000-6999 - conditions are similar to “Aeroflot”, link above; - flights numbered FV5501 - FV5900 are serviced jointly with the Biblio Globus company and information about the possibility of changing data in the ticket should be found at their http: //www.bgoperator.ru/
  • "Ural Airlines". New tariffs for traveling around Russia
  • "Utair". New system tariffs
  • "Victory". Return and exchange of tickets

If you have a plane ticket for another airline, you need to look for information on the official website of a specific carrier.

“Non-refundable” tickets - cheap but cheerful As mentioned above, this issue is somewhat more complicated. When changes were made to the Russian Air Code that allowed airlines to sell “non-refundable” air tickets, most carriers transferred the cheapest fares to this category.

Looking for cheap flights?Looking for cheap flights?

Non-preferential fares, as a rule, allow you to freely change both the time and date of departure, and the route. What to do if you issued an electronic ticket, is it possible to get a full or partial refund? When you issue a ticket through the airline’s website, you don’t have to do anything yourself - customer service staff can change these dates online. Everything is very convenient. The fee for changing departure dates depends on the airline's fare.

If the ticket is expensive, they will change the date for you free of charge if there are free seats at that time. A date change fee may be charged to your bank card if the airline allows you to change the date directly in your online account. As a rule, if you buy last minute tickets, they cannot be returned.

Moreover, neither free nor paid. Your ticket will simply be lost. Therefore, always try to think through force majeure in advance.

How to change an air ticket. answers to all questions

Important

If domestic and international sections are changed simultaneously, a fee of RUB 1,000 will be charged. Details on the official website of S7 Airlines *** Non-refundable UTair tickets

  • L, H - economy class fares

The most affordable UTair air tickets are almost completely non-refundable. For voluntary ticket refunds, the fare, fuel surcharge (YQ) and booking fee (YR) will not be refunded, but airport taxes and unused leg fees may be refunded.


Are changes possible? Yes, with an additional fee of 1000 rubles for each segment of a domestic flight within Russia or 20 EUR for an international flight.

How to change an Aeroflot plane ticket to another date

Changes were made to the Air Code of the Russian Federation. It was assumed that this would create an opportunity to reduce the cost of air tickets purchased at non-refundable fares, according to various estimates from 10 to 25%. Is it possible to return a non-refundable air ticket? It is possible to return a non-refundable ticket with a refund of the entire amount spent on the purchase of the ticket only in exceptional cases. Articles “Non-refundable air tickets” and “Conditions for refund of air tickets”.

Info

How to buy an air ticket online? Articles to study: “How to buy an air ticket online” and “Buy a ticket by phone” The ticket says one piece of luggage, but how much hand luggage? Usually this is one place up to 10 kg. with dimensions of the sum of three dimensions not exceeding 115 cm. In addition, you are allowed to take some other things. The list is given in the article “Rules for the carriage of baggage and hand luggage.” More accurate information can be obtained on the airline's website.


Almost every citizen has faced the need to return or exchange a travel document. Such situations occur for various reasons. However, not everyone knows how to correctly implement the presented operation. The purpose of this article is to familiarize consumers with the rules and procedure for replacing coupons.

Exchange of Russian Railways electronic ticket

In the century high technology New technologies have become widespread. Innovations also affected the railway organization of the Russian Federation. Recently, the method of acquiring travel certificates through the use of the Internet has become most relevant. Buying an electronic coupon is no longer difficult, but you may encounter some difficulties if you need to exchange it.
It is important to keep in mind that at the moment you can exchange an electronic coupon only at the checkout. In addition, there are also other rules regarding this process. They are as follows:

  • It is not possible to exchange a travel certificate for another person;
  • You can change the date of an electronic document to another, including an earlier date;
  • To replace a train ticket, you must provide the travel card itself, as well as a document confirming the client’s identity;
  • When implementing this process, a certain percentage of the commission will be charged, which will not be returned.

And if you need to return the money and cancel the Russian Railways e-ticket, then it is recommended to read.

In what cases can you not exchange a Russian Railways e-ticket?

In most cases, the Russian railway company makes concessions to its customers, but there are some moments when it will be impossible to exercise its right to replace the railway coupon. This operation will not be possible if:

  • The registration was carried out without specifying the place (a coupon for a child under five years old can serve as an example);
  • Children's and adult passes for the same place have been purchased;
  • It is impossible to exchange an electronic ticket if it was purchased in another country and paid for by card;
  • It is not possible to replace a travel document for international destinations.
  • If you need to exchange a railway coupon, the most profitable option would be to return the old one and purchase a new one, since in both cases a commission will be charged.

How to exchange an electronic ticket for a train purchased on the Russian Railways website is written in this article.

Exchange of an electronic Russian Railways ticket for a paper one

Russian Railways provides the opportunity to exchange an electronic ticket for a paper one. It will be possible to carry out the presented operation only at the cash desk. In this case, you must present a document confirming the identity of the passenger and information about the registration and payment of the document for the train.


Russian Railways ticket exchange for another date

To change an electronic train ticket for a different date, you need to carry out this operation by returning the old one and purchasing a new travel document. You should also keep in mind some conditions for this process:

  • An exchange will be possible if there are less than 24 hours left before the train departs;
  • You should choose the same car, but the class can be changed;
  • Can be exchanged for another seat in another carriage;
  • The route direction cannot be changed.

You can read about how to cancel a Russian Railways ticket online.

Russian Railways exchange tickets for another time

Passengers often contact Russian Railways ticket offices with a request to exchange their tickets for another time or place. To notice these provisions in a travel document, you need to know that the date can only be understood at an earlier date.

Exchange of Russian Railways tickets purchased at the box office

Russian Railways tickets purchased at the box office are subject to replacement. You can choose a different date or location. However, you need to know:

  • You can only replace it with an earlier route;
  • In this case, a certain percentage of the cost of the coupon is charged as a fee;
  • It is not possible to change the direction of the train;
  • If the price of a new train document is higher, then you must pay the difference and vice versa.

Russian Railways ticket exchange cost

If you decide to replace a railway coupon, you need to know that when carrying out this operation, a percentage of the cost of the coupon will be charged. The commission for exchanging a Russian Railways ticket is 185 rubles. Therefore, the final amount to be issued to the passenger will be a figure that is calculated using the formula - total cost travel document - fee amount.

Many Russian citizens use the services railway company. However, not everyone knows how to correctly return or replace a purchased travel certificate. To do this, it is recommended to carefully consider your actions when making a purchase, and also familiarize yourself with all the rules of operation of Russian Railways.

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It happens that plans change in a person’s life. Sometimes he is forced to postpone a long-awaited trip or bring its start closer. At such a moment, the primary question becomes: is it possible to change the air ticket to another date, and how to do this?

In order to understand whether it is possible to change your air ticket to another date, you should clarify whether it allows you to make any changes.

There are air tickets in the fares of which any changes are generally unacceptable, and if they are acceptable, some airlines charge a fixed amount of a fine for exchanging an air ticket for another date.

The lower the air ticket, the more restrictions it contains on the possibility of changing data, departure date, and exchange.

Information about what type your tariff is can be found on the document in the “Changes - exchange” column. For example, the phrase Charge USD (or EUR) -30.00. This means that for changes in the air ticket you will need to pay a fine of 30 Dollars or Euros.

There are several ways to change the date of your flight ticket

  • Through the airline's website.
  • Through the website of the intermediary company.
  • If you purchased an air ticket on our website, you can change the departure date in three ways: by calling, sending a request by email or in your personal account.
  • By visiting the ticket office or office of the airline whose air ticket you purchased. In this case, you will need: an air ticket and the passport with which you bought it.

When exchanging a ticket for another date, you should take into account

  • Changing the date is only possible at the airline or on the website where the ticket was purchased.
  • If there are no air tickets for the required number, the exchange will not take place.
  • An air ticket for another date can only be exchanged for a ticket of the same booking class or a higher class. It is not possible to exchange a ticket for a lower booking class. When changing the booking class, in addition to the change fee, you also need to pay the difference in fares.