Electronic check-in for a plane. Rules for online check-in How to cancel online check-in for a flight

Organization passenger air transportation radically different, for example, from traveling by rail or by water transport. It is not enough to buy a ticket and just show it to the employee before boarding. You need to arrive at the airport at least two hours before departure. This is necessary in order to pass check-in and subsequent checks without haste before boarding the aircraft.

This is what those who haven’t registered online look like

Checking in for a plane using an electronic ticket is possible in two ways: at the counter and online. If you choose the second option, you won’t have to go to the airport long before departure and stand in line to check in, but if you’re flying for the first time, it’s better to go through the standard procedure. However, it is worth noting that not all passengers can check in online. Restrictions apply to the following categories:

• seriously ill people;
• disabled people;
• children under 12 years of age without adults (unaccompanied child service);
• passengers with animals;
• clients travel agencies who purchased air tickets along with the tour;
• people who bought tickets for at least 9 people;
• passengers with oversized or dangerous cargo.

Do not be afraid! Although this service appeared on the territory of Russia relatively recently, it is designed Firstly, relieve unnecessary burden on airport workers, Secondly, to make airplanes an even more attractive mode of transport by simplifying the required stages. Therefore, online check-in for a plane is absolutely equivalent to the standard procedure.

If you choose electronic check-in, you won't have to worry about luggage. It will be enough to simply hand it over immediately after arriving at the airport at the counter with the “Drop Off” sign. Remember that the online registration procedure is available around the clock, so you can complete it at any time. One more a huge plus Registration on the carrier’s website means that you can choose your own seat.

How to register yourself

If you are wondering how to check in for a plane using an electronic ticket, it is much easier than it seems. To do this, you need to have your passport and e-ticket In particular, you will need two numbers: the electronic ticket itself and the flight/reservation. You just need to fill out a couple of fields, after which you will receive your boarding pass in electronic format. It must be printed and shown upon boarding. remember, that hand luggage is not checked in, and the weight of the baggage must clearly comply with the requirements of the specific airline that provided you with the ticket.

By registering online, you can choose your seat

Online check-in on the websites of different airlines

In general, how to check in for a flight using an electronic ticket via the Internet does not differ much between different carriers, but there are some nuances that must be taken into account.

Aeroflot

This air carrier must be mentioned first, as it is the largest in Russia. On the official website of the carrier there is detailed instructions how to register yourself: http://www.aeroflot.com/ru-ru/information/checkin/web_checkin. Passenger check-in begins 24 hours before and ends 40 minutes before takeoff. Aeroflot allows passengers who are not accompanying children under two years of age, are not transporting animals and do not require assistance to register through the website. additional services. It is noteworthy that using the site you cannot independently check out for flights to India and the States.

"Transaero"

Transaero Airlines allows passengers to check in for their flights 30 hours before departure. Do not delay registration until the last minute, as the function is blocked already 1 hour before takeoff. If you are flying to the United States, you must complete the procedure at least four hours before departure. Link to the corresponding section of the website of this air carrier: fly.transaerotour.com/login - due to the cessation of the airline’s operations, the page is no longer available.

"S7 Airlines"

This airline does not provide online check-in service to all destinations. The full list of destinations is listed here: http://www.s7.ru/home/online_services/online-checkin.dot#.UePmptJSj4s. Certain nuances are also indicated here. Receiving an electronic boarding pass becomes available 30 hours before departure and is blocked 50 minutes before the scheduled time. To check in your luggage in time, you need to arrive at the airport at least 40 minutes before takeoff. Online registration page: https://webcheckin.s7.ru/login.action.

"Russia"

The function becomes available one day in advance and is blocked 45 minutes before departure. It is typical for this carrier to change the gate (exit) number, so I should rely only on this on the boarding pass; at the airport, be sure to check the board. It is noteworthy that recently you can register for a Rossiya Airlines flight on the Aeroflot website.

Online check-in for a flight is a simple procedure with a lot of advantages

"UTair"

"Ural Airlines"

Please note that you can complete check-in on the website of this carrier a maximum of 4 hours before departure. The function becomes available when there is less than a day left before the flight. Flights to Yekaterinburg have some restrictions, namely, online registration must be completed a maximum of one hour before departure, and the service becomes active (specifically for this destination) 12 hours before departure. Website: https://checkin.si.amadeus.net/1ASIHSSCWEBU6/sscwu6/checkin?ln=ru.

"Orenburg Airlines"

Even small companies, such as Orenburg Airlines (Orenair), provide online passenger check-in services. However, this is not possible for passengers on all flights. Full list located on the airline's website. Online registration of passengers for a flight becomes available 24 hours in advance and is blocked 4 hours before departure.

In contact with

Electronic check-in allows you to board the train with a printed boarding pass (a piece of paper with an order number) without having to obtain a ticket on a form at the ticket office.

After purchase, Tutu.ru sends a boarding pass in .pdf format to the email specified in the order. The coupon can be printed at home on a printer or in any Internet cafe or photo center. Another option is to simply take a photo of it with your phone or show the conductor the file with the coupon. The main thing is that the barcode on the coupon is clearly visible, since the conductor may scan it.

In what form you need to show your boarding pass to the conductor, it will be written in the coupon itself.

Some conductors do not require a coupon when entering the carriage; an original passport (or other document that you specified when placing your order) is enough for them. But, according to the rules of Russian Railways, the passenger must have a coupon.

In some cases, to board a train, the boarding pass must be shown only in printed form (not on electronic media). This rule applies to trains traveling between Russia and Belarus, Kazakhstan, Kyrgyzstan, Tajikistan, Abkhazia, Uzbekistan, Estonia, Lithuania, Latvia, Poland (train No. 9/10).

In extreme cases, email. You can cancel your registration and receive a blank ticket.

Electronic check-in is not possible if the passenger is traveling on a transit train through sections railways CIS, Latvia, Lithuania, Estonia, or on a train of a third-party carrier (not JSC Russian Railways).

How to find out if you have completed electronic registration

This will be clearly stated at the beginning of the letter or SMS sent to you after purchasing the ticket.

But the most up-to-date information will be in:

1. in the order line, click on the “more details” button,
2. on the new screen, click on the “save to computer” link,
3. open your boarding pass.

If electronic registration is completed, this will be written in the “electronic ticket status” line. If it fails, the coupon will say in big red letters: “not valid for travel, get a ticket at the ticket office or terminal.”

Electronic registration rules

1. Electronic check-in is performed simultaneously for all passengers specified in the order.

The person placing the order represents all passengers of the order, therefore all passengers of the order are considered to be informed about the conditions of boarding and travel on the train.

2. Electronic registration is available when issuing an electronic ticket from any station along the entire route of the following trains:

• trains with numbers from 001 to 898 formed by OJSC FPC and some other carriers traveling only in Russia (including trains for the next few kilometers through the territory of Ukraine without stops) and along the Petropavlovsk branch of the South Ural Railway.
• trains "Allegro" St. Petersburg - Helsinki, "Lev Tolstoy" Moscow - Helsinki, as well as additional trains Moscow - Helsinki scheduled for holidays (only in the direction from Russia to Finland),
• on trains between Russia and Latvia,
• on some trains traveling between Russia and Ukraine, between Russia and Belarus.

3. You can complete or cancel registration no later than 1 hour before the train departs from the starting station.

An hour before departure from the initial station, carriage lists are generated with the data of all passengers who have passed electronic check-in.From this moment on, the passenger can no longer cancel electronic check-in.

By purchasing a ticket with electronic registration, you can receive a ticket on a blank form. After receiving the ticket on the form, electronic registration is cancelled. When boarding, you will need to present a ticket on a form.

4. For some trains possible passage electronic registration from any departure station and 5 minutes before the train departs. Such trains must be equipped with special equipment. When purchasing a ticket, you can always see the possibility or impossibility of electronic registration.

5. Once electronic registration has been completed, it is impossible to:

• renew the validity of an electronic ticket if a passenger is late for a train (except for domestic Russian trains);

• renew the validity period of the electronic ticket in the event that the passenger interrupts the trip along the route (refuses the trip or stops along the route).

Opting out of electronic registration

1. You can refuse electronic registration no later than 1 hour before train departure on a special page.

2. The person completing the electronic check-in waiver on a special page represents all passengers of the order and acts on their behalf.

You can cancel electronic registration for the entire order or for individual tickets, for example, to issue a return.

3. By purchasing tickets at the Russian Railways ticket office or using a self-service terminal, you refuse electronic registration.

4. If the passenger has already received a ticket on a blank form, he cannot go through electronic check-in.

Boarding the carriage with electronic registration

1. When boarding the train after electronic registration, you must present it to the conductor original identification document specified when ordering tickets(passports or birth certificates), and boarding coupon.

2. If the passenger’s full name or identification document number does not match the data provided by the conductor, the passenger is not allowed to board the train.

Refund of tickets upon electronic registration

Paid online tickets can be submitted via Personal Area on Tutu.ru. When passed el. registration, a refund on the website is possible as long as there is more than an hour left before the train departs from its starting station.

How to return a train ticket in Russia

When returning a ticket, it is important how you paid for it.

If the ticket has been paid by bank card, the money will come back to her.

If the ticket was paid for in cash, it can only be returned at the box office, regardless of the email status. registration. The money will be returned at the cash desk at the time of application.

You can return your ticket at the ticket office even after the train has departed. To do this, you must go to the ticket office at the station no earlier than 20 minutes and no later than 3 hours after departure from your station and present the identification document indicated on the electronic ticket.

In the claim procedure, the ticket is returned in the following cases:

• if you return the ticket less than 1 hour before the train departs from its starting station and no more than 20 minutes after the train departs from the passenger's departure station,
• if no less than 3 and no more than 12 hours have passed since the train departed from the passenger’s departure station,
• if the tickets are returned by email. registration is carried out by an authorized person upon presentation of a power of attorney.

The claim procedure involves writing a statement and waiting for the results of verification that the trip did not actually take place.

How to return a ticket for a train crossing the Russian border

in less than 1 hour before the train departs from the starting station and more than 6 hours before the train departs from your station (local time), you can only get a refund for your ticket through a claim procedure.

When returning a ticket via email. registration less than 6 hours before departure trains from your station, no refunds.

For trains connecting Latvia, Belarus and Ukraine, it is not possible to return a ticket with an email. check-in less than 1 hour before the train departs from the starting station.

Receiving documents for reporting

If you are going on a business trip, then to report to the accounting department you need to download and print an electronic ticket (boarding pass) and a reporting document. You can do this immediately after purchasing a ticket on the Tutu.ru website.

Experienced passengers know that the easiest way to get boarding pass- registration with UTair on the official website. In this case, it is possible to “kill” several “birds with one stone” - perform all manipulations remotely (in comfort) and save time. But to go through all the procedures, it is important to know the carrier’s instructions and rules. It is on these points that we will focus the most attention.

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What restrictions should you keep in mind?

It is worth considering that the service in question is not available for all airports. The official website provides a complete list of cities for which you can register online. Here are just a few of them - Moscow (Vnukovo), Belgorod, Ulyanovsk, Urengoy and Krasnoyarsk. Ticket registration through the official UTair website is also available for Usinsk, Yekaterinburg, Anapa, Vilnius, Kaliningrad and other cities.

Popular destinations of Utair Airlines

There are also time restrictions:

• Starts one day before departure.
• Completion - in 45 minutes.

UTair electronic registration is not available:

• For clients flying on a charter or rotational flight.
• Groups of 10 people or more.
• People with disabilities.
• For passengers with animals.
• When using the child accompaniment service.
• In other cases.

The importance of your boarding pass

Check-in for the plane UTair airlines ends with receiving a boarding pass, which you need to print out and take with you to the airport. If you couldn’t do this at home, you should go to the counter of your flight and ask an employee to print the document. This must be done no later than 50 minutes before departure.

After registering through the official UTair website You can print the ticket at the airport yourself. There are two options here:

• Using a special device for printing coupons from a mobile device (available at Moscow Vnukovo Airport).
• At the self-registration kiosk - available in Pulkovo, Vnukovo, as well as at the airports of Belgorod, Ufa, Samara, Tyumen and other cities.

How to cancel registration on UTair.ru?

If force majeure occurs, registration on the UTair website may be canceled for subsequent exchange or return of the ticket. This is done 50 minutes (not later, but better earlier) before the flight departure. Cancellations can be made online. To do this, you need to indicate your last name, departure date, flight number, one of the numbers (document, order or ticket), as well as registration number (can be found on your boarding pass).

If the service is cancelled, you will not be able to register UTair on the official website again. In addition, canceling 50 minutes before flight departure or less will also not work. To cancel registration after the aircraft has departed, you will have to go to the airport from where the flight departed. At the same time, money paid for obtaining a more comfortable seat will not be returned.

How to register on UTair.ru?

Registration on the official website UTair.ru takes place in several stages:

• Passenger identification. At this stage, you need to indicate the number (document, order, ticket), last name (characters must be transferred from the ticket), flight number.
• Selecting a flight.
• Determining the most comfortable place (paid service).
• Receive and print out your boarding pass.

Separately, it is worth highlighting the information regarding reserving a more comfortable seat. Option cost for domestic directions is 1500 rubles, and for international ones - 20 euros. Places increased comfort are not provided to people who have visual or hearing impairments, who travel with an oxygen tank or on a stretcher, or who have mental or mental development disorders. The full list is provided on the official website.