For family members traveling on the same flight, summation of baggage allowances is allowed (with the exception of carry-on baggage allowances). The weight of hand luggage is no more than 5 kg, the sum of its dimensions is up to 115 cm. Hand luggage is accepted towards the baggage allowance

What is the weight of baggage for free transportation?

The baggage rules of the UTEFr company provide for the following standards:

  • economy class – 1 seat/23 kg;
  • economy comfort – 2 seats/32 kg each;
  • business class - 2 seats/32 kg each.

For a child under 2 years old without a separate seat – 10 kg.

What are the dimensions of hand luggage?

The dimensions of hand luggage on a UTair aircraft must not exceed:

  • economy class – 1 piece/10 kg with dimensions 55 x 40 x 20 cm;
  • business class – 2 seats/10 kg each with dimensions 55 x 40 x 20 cm.
  • for a child under 2 years old without a separate seat – 10 kg.

What can you take in hand luggage?

UTair carry-on baggage rules allow you to carry the following items:

  • handbag or briefcase;
  • folder for papers;
  • umbrella;
  • cane;
  • bouquet of flowers;
  • outerwear;
  • printed materials for in-flight reading;
  • baby food for a child during the flight;
  • cell phone;
  • camera;
  • camcorder;
  • laptop;
  • suit in a suitcase;
  • baby cradle/folding baby stroller when transporting a child (use of the stroller is possible up to the aircraft ramp, then the stroller is transferred to the luggage and cargo compartment);
  • crutches, a folding wheelchair, having dimensions that allow them to be safely placed in the aircraft cabin on a shelf above the passenger seat or under the seat in front of the passenger seat (when transporting a passenger with limited mobility).

How much does it cost to carry luggage?

The cost of baggage transportation to UTair if it exceeds the established dimensions depends on the ticket class and the chosen direction:

Is it possible to transport animals in the cabin?

Transport of animals by UTair is permitted. Only pets – cats and dogs – are accepted for transportation in the aircraft cabin. Animals are accepted for transportation in the aircraft cabin in a special container. The bottom of the container must be waterproof and covered with absorbent material. The weight of the container together with the animal should be no more than 10 kg. The size of the container is no more than 55 x 40 x 20 cm in order to safely place it under the seat of the chair in front. It is prohibited to open the container and/or remove the animal from the container in the aircraft cabin.

The airline has introduced paid calls to the call center for passengers who have not entered into bonus program air carrier. This is the second airline in Russia, after the low-cost airline, that has paid calls for customers. But Utair retained the possibility of free calls.

How to call Utair for free

If you call the Utair airline's toll-free number for calls within Russia, you will be warned that the number is allocated only for participants in the Status bonus program.

To call the airline for free, you need to register in the bonus program for accumulating Status miles on the Utair website. Program participants can call for free. The main condition is that the call is made from the phone number specified in the program. By introducing paid calls, Utair attracts customers to register in the Status bonus program.

How to register for the Status program

You can register for the Status mileage program on the official website of the Utair airline. To do this, you must indicate your first and last name, date of birth, email to which you will receive a letter to activate your participation, and a phone number from which you can call the airline for free.

Paid calls to Utair call center

If you are not a member of the Status program, you will be asked to call the airline's toll-free number. The cost of a call starts from 45 rubles per minute (excluding VAT), including waiting time, and may vary depending on the mobile operator and city.

Passengers can call Utair's city phone number and pay only for long-distance calls to Tyumen, and for residents of Tyumen this call will be free.

Paid calls will bring profit to the airline, despite simply signing up for the Status bonus program. When dealing with urgent issues, passengers will not have time to register in the mileage system. Registering for Status may be difficult for people who have difficulty using computers.

Utair airline telephone numbers

You can call Utair airline 24/7 in three ways.

Hand luggage

When flying in economy class, you are allowed to carry a bag up to 10 kilograms into the cabin. If you choose the Business tariff, you can take two pieces of luggage of 10 kilograms each. Allowable size things - 55x40x20 centimeters.

Checked baggage

The width, length and height of items cannot exceed 203 centimeters.

  • Tariff “Light”, Economy - 1 piece up to 10 kg, no more than 55x40x20 cm;
  • Business - 2 pieces up to 10 kg each, no more than 55x40x20 cm.

Excess baggage

Extra bed on a direct flight within Russia it will cost 2500 rubles, on a transfer flight - 5000. On international routes the price tags are 50 or 100 euros, respectively. The same prices apply if luggage weighs 23 kilograms, but does not reach 30 kilograms. For a suitcase from 30 to 50 kilograms you will have to pay 5,000 rubles for direct flight and 10,000 - on the connecting flight. On lines abroad it will be 100 or 200 €.

For items exceeding the dimensions, they will ask for 2,500 rubles on a direct flight and 5,000 on a flight with a transfer. And on international routes - 50 or 100 euros.

The exception includes intra-district routes through the territory of KHMAO-YUGRA. For every extra kilogram you will have to add 2% of the passenger fare.

For exceeding the size of items, you will be asked to pay 2,500 (direct flights) or 5,000 (transfer) rubles when flying within the Russian Federation, and 50 or 100 euros on international flights.

Flying with children Utair

A ticket for a child under two years old is provided only with a separate seat; it can be purchased with a 25% discount on the fare chosen by an adult passenger.

Baggage for a child under 2 years old:

  • One piece of luggage up to 10 kg is free, the same applies to hand luggage
  • One piece of luggage up to 10 kg is free, the same applies to hand luggage.

Utair airline tickets for a child from 2 to 12 years old

A 25% discount is provided on the fare chosen by an adult passenger. Baggage in accordance with the tariff.

Today in Russia there are many large and small air carriers that transport passengers on routes within the country and abroad. Airline UTair belongs to the largest and most reliable organizations operating flights not only to popular destinations, but also to hard-to-reach arrival points with low traffic.

The airline enjoys the trust of millions of passengers, since flights on its aircraft are consistently fast, comfortable and safe, and all data is publicly available - brand owners, the process of creation and formation, contact addresses, telephone numbers and email for communication with managers and management. The cost of air tickets for UTair flights lies in the middle price segment, accessible to most travelers who prefer to travel by air.

The airline UTair is called rather mechanically; the word “holding” or “corporation” would be more accurate, since the air carrier unites several organizations, both Russian and foreign, under one brand. Thanks to a successful alliance and coordinated work of a group of companies, the association has the ability to perform any type of flights - charter and regular flights, domestic flights and delivery of passengers abroad.

In addition, the aviation giant, which is well known among clients and partners in many countries around the world, has its own helicopter fleet, which is the largest in the world both in terms of the number of vehicles and load-lifting characteristics. The vast majority of aircraft were designed and assembled at Russian aircraft factories.

The parent company chose the city of Khanty-Mansiysk, located in Western Siberia on the right bank of the Irtysh River, as its base. UTair Airlines has its own website located at: www.utair.ru. Possible contacts, including telephone numbers, are listed on the official website of UTair.

The association has a hotline, call its toll-free number 8-800-100-08-08 you can call 24 hours a day. Pay phone 8-809-505-33-77 All clients can also use it to obtain information of interest. Finally, a special number 8-800-234-00-88 is intended for passengers participating in the UTair Status bonus program.

While in Moscow, it is easy to book a ticket for a plane owned by UTair airline by calling: 8-495-228-03-80 . Operators will help you choose the flight that best meets your requirements, agree on the date, time, availability of seats, make a reservation, advise on payment options, and, if possible, reserve a seat on the aircraft in advance.

You can get the privilege of using the telephone support line for a Status program participant by joining the project and registering on the website www.status.utair.ru.

The year of birth of the air carrier UTair can be considered 1934, which was marked by the launch of the Tyumen-Obdorsk flight, now called Salekhard. The route ran through the city of Samarovo, later named Khanty-Mansiysk. At that time, the newly created company had to gain the popularity and trust of passengers, so it was engaged in any possible activity related to air transportation:

  • operated passenger flights;
  • carried out cargo transportation and delivery of correspondence;
  • delivered groups of scientists who periodically undertook expeditionary flights for scientific purposes to the required points;
  • patrolled the vast forests of Siberia.

A small group was based near Tyumen, at the Plekhanovo airfield, supervising the work of several smaller departments. In the late 1960s, by order of the government of the Soviet Union, the Tyumen Civil Aviation Administration was created, and the Siberian Air Group changed its field of activity.

Several oil and gas fields were discovered in the Tyumen region. Wealth had to be mined and transported, workers, supplies, equipment supplied, and many other related tasks performed. Good roads, connecting the central part of Russia and Western Siberia, practically did not exist at that time. In addition, transportation by road would take a huge amount of time, given the remoteness of the region.

The Plekhanov air group at that time was already confidently on its feet, representing a well-working company, so the choice fell on it. In the shortest possible time, the air carrier joined the development process natural resources, transporting people, cargo, food and performing other necessary tasks.

The aircraft fleet consisted of the following aircraft:

  • Helicopters Mi-8, Mi-6, Mi-10K, Mi-26.
  • Aircraft Il-76, An-12.

An-12 airliners have become the best option for transporting packaged pipes, and with the help of helicopters with external sling, it has become possible to transport non-standard pipes installed in huge oil and gas wells. No vehicle could accommodate such cargo, transportation by railway too labor-intensive, especially since suitable paths in that area have not yet been laid.

Only responsible and hardworking pilots of the Tyumen Civil Aviation Administration were able to perfectly complete the assigned tasks. From that moment on, the development of the airline took leaps and bounds, conquering new heights, improving the service provided, and expanding the range of services. The efforts of the employees were rewarded by the end of the 1980s of the last century.

Transportation volumes were expressed approximately in the following figures:

  • passenger traffic amounted to almost 8,600 people;
  • about 640,000 thousand items were delivered by freight;
  • transported paper products, including letters, exceeded 20 tons.

Having analyzed data on several air carriers and compiled summary tables, experts recognized the TUGA grouping as the best for all types of transportation - passenger and cargo.

During the period of operation the airline used:

  • almost 600 airliners and helicopters of various types and models;
  • landings and departures were made from 84 airports;
  • pilots ensured normal contact of aircraft with 20 runways built using artificial turf.

1991 was the year of reorganization of the Tyumen Civil Aviation Administration into the Tyumenaviatrans enterprise. The corresponding order was signed by the current minister in charge of issues related to civil aviation. In 1992, the President of Russia, with the consent of the organization’s participants, issued a decree assigning the airline Open Air status. joint stock company, which meant gaining complete autonomy and independence.

In 2002, after rebranding, the air carrier received the name UTair OJSC, which became a symbol of reliability and dynamism.

Thanks to strict operating principles that have not changed over the years, UTair continues to be one of the most popular airlines among passengers different countries peace. in 2010, the organization transported the most passengers on domestic flights. Customer reviews describe UTair's work mostly positively, noting modern equipment, the excellent condition of the air carrier's equipment, the politeness of the employees, their professionalism and willingness to help.

UTair airline specializes in this moment has expanded, the list of services provided includes the following items:

  1. Passenger and freight transportation carried out on the territory of Russia using helicopters equipped with the latest technology.
  2. Use of passenger helicopters for private flights to other countries.
  3. Helicopters also carry out postal deliveries.
  4. Standard domestic and international flights on our own aircraft.

The condition of airliners is strictly monitored before and after flights, which is why UTair is at the top of the list of airlines with the fewest number of plane crashes and problems with aircraft malfunctions. The aircraft fleet is constantly expanding, replenished with new aircraft, and existing aircraft are often updated.

The team of pilots and technical engineers who inspect, repair and service the company's aircraft includes almost 5,000 people whose professional qualities are suitable for servicing international flights.

The main holder of the airline's stake is the Surgutneftegaz pension fund. Since 1999, Andrey Martirosov has been the permanent head of the aviation holding. Under the direction of general director the airline has earned many awards, including the most prestigious “Wings of Russia”, received in the spring of 2017. The United Nations, whose contractor the airline has long been, has repeatedly named UTair the best transporter of humanitarian aid.

The end of 2014 slightly overshadowed the brilliant work of the airline - due to the state of the country's economy, passenger traffic decreased significantly, and profits also began to fall. Management has made the difficult decision to reduce its fleet by almost 60%. At the moment, the corporation owns only 65 aircraft, whereas previously there were about 230 units. However, the organization's position is gradually leveling out, and the administration is making rather rosy forecasts for the future.

Airline UTair